Effect of e-Commerce in Quality of Banking ServiceA Survey Study for of a Sample of Banks in Misan Government

Abstract

ABSTRACTThe term form of e-commerce a reality exceeded a lot of expectations and was talking to his appearance in the impact of change many of the traditional concepts in all areas, making it constitutes interest from many academic and commercial entities to the extent that make it live up to the high ranks.Search will try to monitor best practices and stand on the impact of e-commerce in the sector is so specific it is "the banking sector" Last universe of more dealers in modern technology and has a worthy monitoring and attention, especially in the area of quality of services practices, and therefore the researchers' study reconnaissance of the views of a sample of employees of some banks in the province of Misan, "it was adopted descriptive analytical method, to analyze the information collected by a questionnaire to gather information, and represented the research sample random sample consisting of 50 employees in the surveyed banks and researcher used statistical methods to deal with field data, and results of the analysis showed" that there is a relationship link between the moral and the impact of e-commerce and quality of banking services in the surveyed banks.