The effect of the special cost of some waiting queue models in a government bank

Abstract

In this paper, we examine the queues, the basic elements and the M / M / C standards. The practical side dealt with the data collection and analysis process and conducting the conformity test to ascertain the statistical distribution of the arrival and service data, The appropriate queueing model is (M / M / 3 ) instead of (M / M / 2), where the distribution of the arrivals is Poisson distribution. The distribution of the service time is an Exponential distribution with three service channels.