The Incentives and Their Role in Improving the Performance of Employees - Survey Study in the Middle East Bank for Investment in the Province of Baghdad

Abstract

This study examines the role of incentives in improving employee performance.The incentives were measured as an independent variable through three sub-dimensions, namely (incentive system, equity in incentives, and moral incentives) The dependent variable represents the improvement of the performance of the employees, which included a set of sub-paragraphs in which the performance of the employees can be measured in terms of the speed of achievement, the size of the performance, the quality of the performance and the knowledge of the workers about the requirements of work and their perseverance and reliability. The problem of research was determined by a set of questions aimed at identifying the relationship and the effect of incentives on improving the performance of employees. In light of these questions, a number of hypotheses were formulated to diagnose the reality of the incentive system and its impact on the performance of employees.The researcher chose the Middle East Bank for Investment in Baghdad City as a field for applying the research. A sample questionnaire was used to obtain the data, which was distributed to a random sample of the employees of the bank, which amounted to (50) workers out of the total number of workers (200) workers and were analyzed using the (SPSS) program. The study reached a number of results, the most important of which is the acceptance of the hypotheses of the study that confirm the relationship and effect of incentives on improving the performance of employees. In addition to a set of results that identify the reality of the system and the obstacles that serve as obstacles to work to overcome them to increase the role of the contribution of the incentive system in improving the performance of employees in the bank.Keywords: Incentives, Staff Performance.