Evaluation of the Educational Service Quality from the Perspective of Students' Using the (HEdPERF) Model Field Study in the Al-Dewaniyah Technical Institute

Abstract

Abstract The current Research Looks at measuring and evaluation the quality of the Educational Service at the AL-Dewaniyah Technical Institute Using the HEdPERF model after adapting it to the Iraq Higher Education Environment. The Important of this subject is very important in the efforts of Social and economic development and the high level of the higher education Sector in building a knowledge Society at a time when the world's economies are in dire need of an advanced workforce with multiple Skills that Correspond to the Scientific and technological revolution based on Scientific and Cognitive flow after the Success of the higher education Organizations has become dependent on the satisfaction of its Students for the Services they provide. Which have become very important in order to attract more Students and the Sustainability of these organizations by identifying their Strengths and weaknesses and future areas of important as their ambassadors in the Community order to achieve the objectives of the research, questionnaire was adopted which included (44) relevant paragraph. The Sample of the research was random Sample of Students in the third and fourth stage and for all the Specialization in the Organization included (180) Students. In accordance with the purpose of the research, a set of hypotheses was formulated Using a set of statistical methods described in the first Section Using the Statistical program(spss vr.24). The research produced a set of Conclusions and recommendations based on them.