Job Satisfaction among Primary Health Care Physicians in Al-Karkh district, Baghdad


Background: Job satisfaction refers to how well a job provides fulfillment of a need or want or how well it serves as a source or means of enjoyment. It has a potential impact on productivity, absenteeism and turnover among health care employees, and as such it affects employees’ organizational commitment and the quality of health care services. Objective: this study aimed at assessing the level of job satisfaction among primary health care physicians in al-karkh district of baghdad governorate, and to explore the relationship of their personal and job characteristics with job satisfaction.Methods: A cross sectional study was conducted involving 270 primary health care physicians. Data collection had been done using a self-administered questionnaire which included questions about socio-demographic and professional characteristics of study people, and questions about job satisfaction which were selected from Warr-Cook-Wall job satisfaction scale. Results: The overall job satisfaction was 35.2%. results showed a significant more satisfaction among older doctors, and those who examine less patients. There was no significant association between job satisfaction and gender, marital status, specialty. physicians were significantly dissatisfied with working environment, rate of pay, management, and working hours. However, they were more satisfied with relationship with their colleagues and opportunity to use their abilities. Conclusion: the study showed that the overall job satisfaction was much lower than neighboring as well as developed countries. the finding of the study can serve as a road map for health system policymakers for planning and implementing effective policies in order to meet the physicians' needs and so improve quality of primary health care provided to thousands of people every day.