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Organizational creativity is one of the fundamental pillars for the success and building organizations in the era of globalization, when touched by customers (guests) from the extrapolation of the expected competitive current and future needs of great importance among those in organizations. So the researcher focuses its efforts in the study of these two variables, the researcher sought to determine the levels and types of creativity and quality of service at the hotel respondent and to clarify the nature of the relationship and the impact of the first variable in the second variable. The researcher found to a number of conclusions and recommendations, and was one of the most important conclusions (presence splash relationship significant differences between radical innovation and quality hotel services , the highest of the influential relationship of creativity out) One of the main recommendations (emphasis on the importance of feedback to the process of creativity Organizational radical to assess the creativity and know how satisfy the needs and desires of customers ( guests) changing )

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Technological development in the last years leads to increase the access speed in the internet networks that allow a huge number of users watching videos online. Video streaming important type in the real-time video sessions and one of the most popular applications in networking systems. The Quality of Service (QoS) techniques give us indicate to the effect of multimedia traffic on the network performance, but this techniques do not reflect the user perception. Using QoS and Quality of Experience (QoE) together can give guarantee to the distribution of video content according to video content characteristics and the user experience . To measure the users’ perception of the quality we use Quality of Experience (QoE) metric . Here , in complete we display what the QoE and QoS mean and what the difference between them, list the techniques used to measured them ; then we display a study of the literature on different tools and measurement methodologies that have been proposed to measure or predict the QoE of video streaming services.

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The purpose of this research is to identify the relationship of correlation and influence between organizational Agility and quality of service. The research was carried out in the General Company for Electrical Industries. It included a sample of 60 administrative leaders. The research used the questionnaire as a main tool To collect the data, including 45 questions, the answers were analyzed to reach the final results of the research using a set of methodsSPSS). The research sought to test a number of main and sub-hypotheses related to the relationship of correlation and influence between the search variables, especially the basic question ( Is there an impact of organizational Agility on quality of service?), The research reached conclusions, the most important of which was the lack of interest of the company in question The main findings of the study were the lack of interest of the company in sensing the environmental changes, especially the technological changes or the preferences of the customer. This leads to the company being closed to itself and to its external environment, which is the essence The researcher has reached a number of recommendations, the most important of which is to encourage the adoption of the concept of agility organizational dimensions in the company investigated because they are necessary for the survival of organizations and development and keeping pace with all environmental changes.

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The current research aims to diagnose the role of social responsibility as a contributing factor in enhancing the quality of services provided by the public sector in Iraq, where the research sought to demonstrate the relationship and impact of social responsibility dimensions (economic, legal, moral, and human) on the sector Services related to the electricity field in Nineweh governorate because of its importance and its direct relationship with the citizen especially after the end of military operations in the destruction of the electricity sector by a large percentage in the city of Mosul. Nineveh Electricity Distribution Directorate / Center was chosen as a research community including (administrators and staff) of the researched organization and the distribution of (40) form prepared for this purpose to indicate the opinion of the research sample on the research variables (social responsibility and quality of services), and relied on the statistical program (SPSS) to reach the results, which supported the problem and hypotheses of research in acceptable proportions. The research also reached a set of conclusions and proposals, which confirmed the adoption of the research organization of the research variables.

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Customer satisfaction is one of the most important goals that all organizations seek to achieve. Customer satisfaction means achieving full loyalty to the organization, thus gaining market share and entering into the midst of intense competition. The present study aimed at clarifying the theoretical concepts of hotel service quality and customer satisfaction. It aims to demonstrate the impact of hotel quality on customer satisfaction and customer satisfaction.The importance of the study is of the importance of the quality of the hotel service of excellent grade in Baghdad and the extent of customer satisfaction. The research is based on a basic premise that the quality of the hotel service affects the degree of customer satisfaction, and has resulted in three sub-hypotheses.In order to prove the validity of the hypothesis, the researcher designed a questionnaire form of three axes, the first dealt with the quality of the second hotel service, the customer satisfaction, and 20 questionnaires were distributed on the research sample of the Baghdad Hotel to a number of employees and employees, all of which were retrieved and subjected to statistical analysis Through the Statistical Analysis Program (SPSS).The study reached a number of conclusions, the most important of which is that the quality of the hotel service is related to the extent of the hotel's management ability to provide services that match or exceed the customer's expectations.The main recommendations of the study are that customers should feel safe in their dealings with the hotel in order to ensure customer loyalty and continuity in dealing with the hotel.

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AbstractQuality of Service (QoS) mechanisms provide the necessary level of services (bandwidth and delay) to any application in order to maintain an expected quality level. This paper studies the effect of adopting QoS on the performance of (real time) system like video conferencing. A simulation model of the real time network is built using OPNET package. The various parameters affecting the system performance are determined and different solutions to enhance the system performance are suggested .A modified switch architecture is proposed to enhance the real time performance of the system and to modify its quality of service capability .The modification includes adding Etherchannel unit which can classify data into real time or non-real time data and direct each data packet to the appropriate channel .The architecture of the Etherchannel unit is described by VHDL programming and built on FPGA chip .Accordingly , the modified switch is found to need only extra seven clock pulses to classify each data packet .Keywords: Quality of Service (QoS), Switched Ethernet, UDP, TCP, FPGA,VHDL

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In this paper, IP header packet system is used to be capable of supporting performance assurance service in the Internet to apply the properties of QoS and enhancement Internet service, and to find some parameters of QoS and adaptive QoS routing .Since the IP header packet can find the packet which belongs to one of reserved resource reservation Setup Protocol. Then we find the properties of QoS (maximum and minimum delay, jitter delay, source and destination address of each flow, capture time for each packet, and QoS that are made to find performance assurance service work in the internet

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This work presents a design of secured Wireless Network by utilizing Virtual Private Network (VPN) technique and provides a solution to enhance its performance by using Wireless Quality of Service technique (WQoS).A set of parameter are investigated include delay, throughput, jitter round trip time. These parameters are checked for a WLAN without VPN and WQoS, WLAN with VPN, and WLAN with VPN and WQoS.

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AbstractThe research aims to identify the role of leadership styles in the dimensions of quality of service, and is the subject of the importance of leadership and the patterns used and linked to the dimensions of the quality of service to achieve the objectives of the organization can be examined, and this is important to summarize the following - :The leadership is essential for any organization and the importance of leadership styles that define the attitudinal factors that relate to the same5112 / جامعة تكريت - كلية الإدارة والاقتصاد / مجلة تكريت للعلوم الإدارية والاقتصادية / المجلد - 11 / العدد – 33) 137 )philosophy of leadership, which is necessary to understand the thinking researched the organization and the nature of the work that led, and that the subject of the study focuses on answering the following questions:1. What is the leadership style prevalent in Kirkuk Electricity circle?2. What is the nature of quality in the services provided in the organization and whether the surveyed dwarfed in front of the leading power influencing the nature of the services?3. What is the nature of the relationship between the leadership and influence the pattern and the dimensions of quality of service.The study sample consisted of sections and units and branch managers in Kirkuk electricity distribution circle, as distributed (30) questionnaire was recovery (27) and response rate (90%). And used in the display and analysis of the study data a number of statistical tools such as affirmative factor analysis and Cronbach's alpha, and the mean and standard deviation and coefficient of simple correlation (Pearson) and multiple regression analysis. Among the most prominent findings of the research, which became apparent through statistical analysis that there were no statistically significant differences between leadership styles and the dimensions of the quality of the service relationship, but in the case of workers heading towards style and dimensions of responsiveness and empathy. In the end, the debate and offer conclusions and recommendations.

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n lately years, data streaming is become more important day by day, considering technologies employed to servethat manner and share number of terminals within the system either direct or indirect interacting with them.Smart devices now play active role in the data streaming environment as well as fog and cloud compatibility. It is affectingthe data collectivity and appears clearly with the new technologies provided and the increase for the number of theusers of such systems. This is due to the number of the users and resources available system start to employ the computationalpower to the fog for moving the computational power to the network edge. It is adopted to connect system that streamed dataas an object. Those inter-connected objects are expected to be producing more significant data streams, which are produced atunique rates, in some cases for being analyzed nearly in real time. In the presented paper a survey of data streaming systemstechnologies is introduced. It clarified the main notions behind big data stream concepts as well as fog computing. From thepresented study, the industrial and research communities are capable of gaining information about requirements for creatingFog computing environment with a clearer view about managing resources in the Fog.The main objective of this paper is to provide short brief and information about Data Streaming in Fog ComputingEnvironment with explaining the major research field within this meaning.

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