دور عمليات ادارة المعرفة في اعادة هندسة عمليات الاعمال بحث استطلاعي لأراء عينة من العاملين في الشركة العامة للصناعات القطنية

Abstract

Seeks this research is to clarify the role played by knowledge management in re-engineering business processes, has adopted a search on the views of a sample of department heads and engineers working in the company's General Industries cotton , has the problem of this research between the two axes two grounds , namely the role of knowledge management on the one hand and re-engineering business processes on the other hand , so the research problem lies in answering the following questions :1 -Is the process of knowledge generation role in the re - engineering of business processes.2 -Is the process of storage of the role of knowledge in business process re-engineering.3 -Is the distribution of the role of knowledge in business process re-engineering.4 -Is the process of applying knowledge role in the re-engineering of business processes.The research aims to achieve several objectives including the ability to survive and excellence in products local and through a focus on the organization of work and re- arrange them achieve the accuracy and speed of work and production, thus creating the final value to the customer and according to the plans in the organization and the possibility of knowledge management to improve these plans, including achieves a high value business carried out by the organization.The researcher adopted a default model was built after a review and analysis of the literature relevant to the subject under the premise of the President at the origin of a group of sub- hypotheses.The research found a set of conclusions that are consistent with the results of the analysis the most important of these findings and there is a correlation strong between the processes of knowledge management ( knowledge generation , storage knowledge, the distribution of knowledge, application of knowledge ), and re-engineering business processes and indicate this relationship to the attention of the organization research community these operations that have a significant role in re-engineering work to achieve competitive edge on the rest of the companies in the business environment .While the study provided a recommendation that the adoption of knowledge management processes for adoption at the re- engineering processes as one of the modern trends , especially in organizations that seek to achieve a competitive edge on the rest of the organizations .