Relationship of quality costs in a manner Tajoshi Taguchi and their impact on cost reduction

Abstract

The issue of cost-cutting concern of management in organizations, whether productive or service, and contribute to the study and analysis and the application of quality costs (prevention, evaluation, failure of procedure and the failure to the outside) in the production of goods and services of high quality and low cost, leading to sell in the market at competitive prices enable the organization to gain market share is relatively high, while maintaining the existing customers and get new customers. Taguchi has focused on the state of dissatisfaction that may occur with the customer and the same loss of function quality. Under this method is to identify all costs associated with quality bad (the cost of failure of internal and external), where it is clear how these costs increase when deviate products of goods and services for what the customer wants exactly, These costs include all costs associated with non-customer satisfaction in addition to the costs of Scrap repairs and the costs of default to the community .......... etc.. Under the Taguchi method, the loss of community due to poor performance. The more close to the target product losses were few and the product was desirable, and the further away the target product for a place where the loss was great. If what he wants Taguchi is to reduce the loss (this is when you focus on the costs of good quality "prevention and evaluation" in order to reduce the costs of poor quality, "the failure of internal and external" and to find ways to reduce defects in products to be the standard of zero defects and the level of product quality by 100%) in order to gain access to customer satisfaction a good product at a reasonable price