Assessment of organizational Performance through its critical factors: Survey comparative study in Refractor and Cement Factories/ Falluja

Abstract

This research aims to present ,firstly, a theoretical framework shows concepts of organizational performance and its different models. Secondly, it aims to assess and compare the level of organizational performance in Refractor and Cement Factories in Falluja through a survey study using the instrument of (Witmer & Associates,2002), measuring the organizational performance through eight critical factors. The outcomes of this study are presented in form that permits to compare means which indicate the level of the organizational performance on the whole and on each variable, comparing and testing variance and means for two samples, and comparing correlations which indicate the scale in which respondents recognize the relations and interactions between organizational performance variables in application. The theoretical, methodological, and practical implications of the findings are discussed with all their dimensions.