إدارة الجودة الشاملة كأداة لتقليل مخاطر الهدر دراسة ميدانية في معمل الغزل والنسيج الحكومي بالموصل

Abstract

Abstract The study aims to define the relationship between TQM repesented by its requirements (top management support , the involvement of all employees in the organization, continuouis improvement, motivation programs, customer focus, and teaching and Training programs), and reducing the risks resulted from increased failure in the organization activities. Total quality management is regarded as one of the modern scientific entrances which practiced by production and service organizations equally to present outputs in the appropriate quality which is needed according to the needs and wishes of the customer, because as far as the organization is able to grow under the increased comptitivness to fulfill the requirements of TQM , it will be able to meet the risks it faces in away that it treats them and finds the ways to avoid them in the future, especially the conditions of the country require more attention to improvement, and give more attention to the sources of risks and manage them at the appropriate way to avoid them without damages despite of physical and moral losses which cost the organization. The study has come up with several conclusions depend upon as abasis to present the suggestions and recommendations which are appropriate to the sample of this study and similar industeries.